The Digital Freight Alliance, together with DP World, guarantees a full support framework to ensure a seamless workflow for logistics operations around the world. We have three divisions that work in parallel to help you with your daily needs:
Coordinates with each member regarding all questions relating to sales, shipping leads, and bookings. The account manager also helps for promoting each member’s service to the end-customer and acts as a sales manager for each member’s company.
Responsible for maintaining shipping rates in the system. Each DFA Members can send rates in any form to our Rates Manager. Your rates will be processed by the Rates Manager and it will appear on the site within 24 hours.
Call, email or live messenger support are working for you around the clock. If you have any questions, our support team will be able to help and support you in any matter.